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CarePage Business latest release broadens real-time feedback and complaints capability

Second phase of mandatory SIRS reporting: What you need to know.

SIRS: How many types of reportable incidents are there?

Retirement Living – Get Code of Conduct compliant for feedback and complaints

Engagement with residents plays a key role in the NEW $10 daily fee supplement reporting

An inclusive CX program is a win for everyone

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Market leading customer experience platforms join forces to improve real time reporting when it comes to CX and EX feedback

New research to evaluate quality of life measurement tool for aged care

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read

Successful employee onboarding during COVID

Consumer reviews – an early warning sign that your service might be in trouble