We spend our down-time focusing on the latest Customer and Employee Experience trends and insights.
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Carepage acquires Aged Care Guide in its quest to transform care
Second phase of mandatory SIRS reporting: What you need to know.
SIRS: How many types of reportable incidents are there?
Retirement Living – Get Code of Conduct compliant for feedback and complaints
Engagement with residents plays a key role in the NEW $10 daily fee supplement reporting
An inclusive CX program is a win for everyone
Market leading customer experience platforms join forces to improve real time reporting when it comes to CX and EX feedback